Privacy Notice

1. Overview

This notice applies to the public AIGOSEA website (aigosea.com). It describes the public website only; AIGOSEA customer workspaces, login and internal systems are governed by their own separate terms and notices.

2. Website operator

The website is operated by Shumao Zhihai (Hangzhou) Technology Co., Ltd. (English rendering; the registered name and registered address are subject to registration records). Contact address: Building E2, ZJU Forest, Xihu District, Hangzhou, China.

3. Information we handle

When you visit the public website, our hosting and web servers may automatically process necessary technical request data, such as IP address, time of access, requested page or resource, browser or device type, referring page, and error or access logs used for delivery and security. If you contact us by email or phone, we receive the information you choose to provide. The current public website does not enable Google Analytics or other optional analytics, so it does not collect your name, email address or other directly identifying information through analytics tools.

4. How we use information

We use the technical request information described above to deliver website content, maintain security and stability, troubleshoot failures, and respond to inquiries or privacy-related requests you initiate. The current public website does not use analytics data to make automated decisions that affect individuals.

5. Cookies and optional analytics

The current public website does not enable Google Analytics or other optional analytics; it does not set analytics cookies, load analytics scripts or display an analytics consent banner. If optional analytics is introduced in the future, we will update this notice before enabling it and obtain consent as required by applicable law.

6. Third-party services and font requests

The public website uses Amazon Web Services (AWS) for hosting infrastructure. Pages also request Google Fonts (the Inter typeface) to render the site's typography; that request may transmit standard request information such as your IP address and browser type to Google. Google Fonts is used only for font delivery, not for analytics or advertising. Customer workspaces, login and internal systems are outside this notice and are governed by their own separate terms and notices.

7. Data storage and cross-border processing

The public website is hosted on AWS, and font requests are handled by Google Fonts. These providers may process technical request data in different countries or regions according to their infrastructure and configuration. Specific processing locations and transfer mechanisms depend on the providers' published statements and actual configuration; this notice does not promise specific locations or additional safeguards beyond those statements.

8. Retention and deletion

Server access logs and information you actively send to us are retained according to hosting configuration, security needs and applicable legal requirements. The current public website does not promise a fixed deletion period and does not claim that an automated deletion mechanism is in place. You may make a privacy-related request through the contact details below.

9. Your choices and rights

The current public website does not enable optional analytics, so no analytics consent choice is presented. You may contact us about this notice or our handling of information to make privacy-related requests, such as access, correction, deletion, restriction or objection, subject to applicable law. This notice does not promise automated handling or a fixed response period.

10. How to make a privacy request

Email hello@aigosea.com or call +86 181 0017 5069 and describe your request. We handle requests through the existing contact channel; this notice does not claim a dedicated privacy mailbox, online request form or automated ticketing system.

11. Security

The public website is served over HTTPS. We do not transmit passwords, authentication tokens or customer data through public analytics; the current public website does not enable analytics.

12. Contact us

For questions about this notice, contact hello@aigosea.com or call +86 181 0017 5069.

13. Updates to this notice

We may update this notice; material changes will be described on this page. The actual effective date will be confirmed and recorded on this page when the notice is published.